Return and Refund Policy

Refunds

will only be made by Paypal. The amount will be refunded within 48 hours of receipt of the goods at 395 Victoria Street, Salaberry-de-Valleyfield, Qc, J6T 1B7.

For refund requests, you will have a period of 30 days following receipt of your package. Please fill in the following return form:

Once it has been completed, please print it and insert it into the return box.

Please note that shipping and handling charges will not be refunded unless we make a mistake. In this case, please contact us at 450-371-6144 ext. 226.

All goods eligible for return must be in their original condition, must not have been worn or washed.

Exchanges

Only refunds will be accepted.

Pick up your purchase at the House of Regattas

Please note a minimum of 2 working days to pick up your order at the Maison des RĂ©gates. (395 Victoria Street, Salaberry-de-Valleyfield, Qc, J6T 1B7.)

Our opening hours are:

Monday to Thursday, from 8:30 to 12:00 and from 13:00 to 16:30
Friday, from 8:30 to 12h.

Please note that our opening hours are subject to change without notice.